Start Page

Before we begin, decide what your concern is, or what do you need to do with your computer.

After each heading follow the steps or link to the solution.

I need to find someone in my area who can fix my computer.

1. Go to the Search page

My child is using myspace.com and I am afraid for his or her safety.    

1. Go to the Family Safety page, then My Space page and read and follow parental recommendations

My computer is not working the way it should.

1. Go to the Basic Security page and make sure you are following the recommended software list.
2. Scan your computer for viruses, spyware, and malware using an up to date program.
3. Search for information about your problem. See Help Links page, Research page and Magazines link page.
4. Contact a qualified technician in your area. See the Search page.

A charge account of mine that I use on the internet has purchases on it that I did not make.                                                                                             

1. Go to the Basic Security page and make sure you are following the recommended software list.
2. Scan your computer for viruses, spyware, and malware using an up to date program.
3. Contact your credit card company and find out about your rights.
4. Contact law enforcement. Go to US. Government page                                                                                                                                                        

Do you want someone to help you?           YES

Are you going to do the work yourself?   YES

Would you like some information about the basic programs you need to keep your computer secure?                                                                            YES